Privacy Policy & Terms of Service
Effective Date: January 1, 2023
Last Updated: January 1, 2025
Roadrunner Plumbing & Air (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us through our website, services, or communications.
1. Information We Collect
We may collect the following types of information from you:
• Personal Information: Such as your name, email address, phone number, and physical address when you provide it through forms, inquiries, or account registration.
• Service Information: Details related to the services you request or receive from us.
2. How We Use Your Information
The information we collect may be used to:
• Provide and manage our services.
• Respond to your inquiries and support requests.
• Improve our website and customer experience.
• Send important service-related communications, including updates or appointment reminders.
3. Data Sharing
We respect your privacy and take your data security seriously. Data will not be shared with third parties for marketing or promotional purposes. We may share your information only in the following situations:
• To comply with legal obligations, such as responding to a court order or regulatory requirements.
• To trusted service providers and partners who assist in delivering our services, provided they are bound by confidentiality agreements and only use your information for authorized purposes.
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
• Access the personal information we have collected about you.
• Request corrections to your personal information.
• Request deleting your personal information.
• Opt out of receiving promotional communications at any time by following the instructions provided in the message or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may impact your ability to use certain features on our site.
7. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Roadrunner Plumbing & Air
4706 College Park
San Antonio, TX 78249
Phone: 210-763-2721
Email: accounting@callroadrunnerplumbing.com
Website: www.callroadrunner.com
This Privacy Policy ensures that we handle your data responsibly and aligns with your expectations of privacy.