Our Most Recent Service Reviews
Fantastic technicians! Frank Rocha came out to check water softener and test water, very knowledgeable and honest!
We have used Road Runner Plumbing several times. They replaced my pressure-reducing valve, water softener, they found a small water leak outside my house and water heater. They actually found out the the water heater was still under warranty and helped ...save money. This time around we needed to replace our fixtures in the master bedroom. I had a few questions and the owner Chris stopped by and answered all of my questions and concerns. They have fair prices, knowledgeable technicians and they kept me updated on status of what was done. At the end of the day I have peace of mind that the job was done right. highly recommend! Below are some pictures of before and after they completed some work done by Wally one of their technicians
Frank and Diego were super friendly, professional and very respectful all the time. I’ve used this company many times and their service level is consistent and always valuable. Highly recomendable.
Made sure to double and triple check everything was working properly before leaving
I found a water leak coming in May 2022 off my meter valve at the supply point, a 3/4" PVC 90 elbow had cracked as it came out from the supply line at the box. I had turned off the water, dug up the line, and cleaned out the area, cleaned the piping, so ...the plumber could get to it. I called several plumbing companies, and Roadrunner said they had a person who could come out in 30-45min. Since the water to my house was off, I selected Roadrunner since they were the fastest to respond. The plumber arrived as stated, I showed him the area, already dug up, where the leak was, and what needed to be replaced. I asked him for a rough estimate, seeing that it would probabilty take 30 miles to repaiir. He took some photos, sent them back to the office, and got an estimate back of $380. I thought the cost was high, based that the area was dug completely, the leak was identified, the water turned off, and all he had to do was cut the 3/4" PVC in 2 places, put in 2 90's and a 6'' drop down pipe. I OKed him to do the job since he was there, and he did a good job doing it. He also completed the replacement of 2 3/4" brass ball valves since they were rusting in the same area; and the price was $460. Overall, work was done in satisfactory manner, but I thought the price was high for the replacement of the PVC line, which took less than 30 mins with all the prep that was done by me. In the future, I will ask for a hourly rate; he was there about 45 minutes.
Service good but no plumber is worth $611.42 for literally 20 minutes of work. I needed the faucet because of a party. I know they took me for a ride. I had new granite,there was no removal only the drop in of the faucet. But I do believe what goes ...around comes around. Since I moved here I have learned San Antonio is the worst gouging I have ever seen. I learned my lesson .
Check everything for hidden leaks
Chris Copeland and his team, Frank, David - Roadrunner Plumbing - were wonderful. They did a great job, I was explained everything that was needed. I recommend Roadrunner plumbing and will definitely call them for service in the future
Responsive and knowledgeable. Within hours of my call they were on site to provide an assessment and estimate. My husband and I were able to make a decision based on information provided and have the work completed the same day.